Hammersmith & Fulham
Safeguarding Adults Board

Responding to abuse or neglect

If you have reason to believe that an adult with care and support needs is being harmed in any way, by another person do not ignore it.

In an emergency, or if you suspect you or someone else is in immediate danger, call 999.

If you don't need immediate help from the police or are worried about calling them, you can contact H&F Adult Social Care on freephone 0800 145 6095.

This phone line is open 8 AM to 6 PM, Monday to Friday. Outside of these hours, you can call 020 8748 8588.

You can also email the adult safeguarding hub at safeguardingadults@lbhf.gov.uk

To raise a safeguarding concern, use the safeguarding adults concern form (DOCX, 64KB).

Independent support and advice

The NHS website has information and advice about the different types of abuse and what to do about it.

NHS - Abuse and neglect of vulnerable adults

For older people

Hourglass is the only UK-wide charity dedicated to ending the harm and abuse of older people. Visit their website for information about the types of abuse older people suffer, the support available and the different ways you can contact their confidential helpine services.

If you need help now, call their 24-hour helpline on 0808 808 8141.

People with a learning disability

Respond supports people with learning disabilities, autism or both who have experienced trauma and abuse.

Easy Health has various easy-read leaflets and videos which will help people with learning disabilities to understand what abuse is, and to know what to do if they think they are being subjected to abuse.

For people with complex disabilities

Sense offers free and impartial information for people living with complex disabilities including deafblindness.